Our Competitors

ClaimTek

Software – the heart of a professional medical billing company

Our competitors insist they have good software, but you will find they exaggerate their claims and most consistently fail when it comes to providing you with professional, feature-rich software appropriate for a serious medical billing business. The proof is, just ask a competitor to provide you with a working demo of their software. Some will not, or if they do, you will see how dull and unsophisticated their software is compared to ours. Some of the demos you receive don’t even work; they are just “walk-throughs” not real functioning software you can try. When competitors hide their software from you, they’re glossing over one of the key elements of business crucial to your success.

Of particular note, one competitor’s software program consists of a simple-minded, sub-standard Internet-based software that requires you to log onto it using browser, like Internet Explorer. This misleads you into thinking that their frankly bare-bones software is a smart idea just because it uses the Internet. But the fact is, their browser-based software is NOT sufficient to run a professional medical billing business and, in fact, has many disadvantages. It is NOT robust and will not evolve with your business growth over time. It lacks many capabilities you need to grow a business, including the ability to process billing for every type of specialty. This competitor does not even own the software; they are simply reselling a 3^rd party software, while making a profit on your ignorance. They have no control of it and cannot initiate program changes or implement updates of new regulations. This is a telling sign of their lack of commitment to set you up with professional quality software.

What's more, they arrogantly refer to software that is not internet-based as old technology. They're practically saying that the giant Microsoft is an old technology company.

 

ClaimTek has spent over $2 million dollars developing our leading-edge medical billing software, MedOffice®. Our MedOffice software is versatile. It can be installed on your desktop, accessed online through an internet connection or hosted on your own private network! You have all options! Choose the setup that fits your business goals. Better yet, interchange your setup options as your business expands. What's critical to know is that all medical billing software systems are not born equal. It would be beneficial for you to test-drive any software before you make a decision to buy it.

ClaimTek develops it own products. We have spent a great deal of time and effort to make certain it contains all the necessary features and tools that a professional billing service needs. Our software is robust, and will grow with your business needs. We offer modern, easier to use interface, 100% dependability, accuracy, powerful billing features and hundreds of practice management reports that you can use to market and impress doctors in order to capture their business.

Your software is the driving force behind your business. It is critical to learn more about its functions and benefits. There should be many elements in your software capabilities that doctors would want to know about. Our MedOffice software is sophisticated, feature-rich, yet easy to learn. It is designed to propel your business into the future.

At ClaimTek, we discuss our software extensively on our website. We make available to you a full working demo to download and test before you make a decision. We even offer to give you a one-on-one session to show you how it works and how it can help you gain momentum when marketing to doctors. 

 

Our Competitors

ClaimTek

Investment in the business – a sign of the company’s commitment

Our competitors often say they have spent a great deal of money developing their medical billing program, but many of them are not even the owners of the software they give you. Just ask any competitor if they are the actual software programmers and developers -- or if they just are reselling another company’s software.

This is an important point. When a company boasts about being in business for many years yet does not invest its own money (much less its heart and soul)  in developing unique technologies and infrastructure to empower their clients and stand behind their product, they are telling you that they’re just here to make the most money while incurring the least expense. Ask yourself: How can a company brag about getting you in business, yet what they are doing is simply reselling someone else’s system, along with a few days of motivational training. We don’t consider such companies true players in medical billing, and we hope you won’t be fooled by the smoke fronts they put up.

The fact is, many such “reseller” companies existed in the 1990s and eventually folded, having taking money from the pockets of many clients like you and misled them into thinking they were serious about medical billing. These companies built up fortunes for themselves hyping medical billing, then they disappeared.  Examples of such companies were Phoenix in Pasadena, CA, National Claims Service in El Dorado Hills, CA., EHP in Reno, NV., Island Automated Medical Service (IAMS) in FL to name a few. All these companies, without exception, never invested their own money or took the time to develop their own unique software. They were just resellers, adding empty promises and sales hype to inadequate 3^rd party software. They never elevated to become companies actively engaged in healthcare information technologies. They focused on selling people the image of being successful in medical billing without providing the robust tools to get you there.

 

ClaimTek has spent years of time and effort and a huge amount of money to bring to you one of the most comprehensive medical practice management software programs available.  Our software was built from extensive experience in the medical industry plus input from dozens of professional end-users like billing services and doctors. Our software was developed to use the latest technological advancement in programming languages. It has more functional utility and features than any competitor’s third-party system. Shortly after our start in 1993, we poured money and resources into programming. Our first version came out in 1995.

Since then, we have kept improving our software by listening to clients and gathering information from professionals in the marketplace. Today, our software is truly a work of art with great features unmatched in the industry.

In addition, we have invested heavily in all of our marketing support materials, having them designed by professionals and printed on the highest quality stock. We have added additional professional services you can sell to doctors. Some of these services can be marketed to businesses outside the medical industry.

ClaimTek is the real deal. We are a known player in the medical industry, and have the reputation to prove it.

Our Competitors

ClaimTek

Technology Platform

Our competitors that try to sell you on Internet-browser based software breeze over the fact that their software is licensed from a third party. They neglect to tell you that “browser-based” software has loads of disadvantages and restrictions. What if your Internet access is down and you are trying to work? What if you are working on claims and your browser is too slow or crashes, as they so often do. Think about how limiting it is to keep opening a different browser window for each application you want to do.

Here’s a comparison to think about: Would you seriously buy Microsoft Office if you could only use it over the Internet?  Of course not. So why would you believe that the medical billing software at the heart of your business is good if it resides somewhere on the Internet?  Truly, an Internet-based program leads to many problems if you intend to be a serious medical billing business. The Internet is great and clearly here to stay. But it is not yet robust enough for the medical billing industry. It won't be for many years to come.

 

ClaimTek’s MedOffice is a professional medical billing and practice management program intended for a serious business. Our program operates on your desktop or it can be accessed via the Internet as a server-based program that gives you full functionality. But don’t be confused -- It does not rely on using a browser window.

Don’t be misled into thinking that just because something is on the Internet, it is better. Real business software requires your desktop or server-based access in order to take advantage of the true multi-tasking functionality you deserve to run a growing business. If you are confused by this technical distinction, all you need to think about is the question, Would you buy Microsoft Word or Excel if the only way you could use it was over the Internet using Internet Explorer?  Of course not.

For more details comparing MedOffice with browser-based software, Please read the comparative analysis at this link to learn why.

Our Competitors

ClaimTek

Network of Licensees

Some of our Competitors tell you that you will become part of a nationwide network of their licensees. But think about how silly this is; it is mere hype. If you are an independent entrepreneur, a supposed network of other billers is not going to help you land accounts. They’re in business for themselves. Even if another licensee agrees to help you, do you think they will provide their assistance for free when they could land the account for themselves?

We believe that telling investors they will become part of a national network of licensees is misleading support, designed to make you feel better before you invest. Think about this phony promise being made: why would some other licensee help you for free? What guarantees do you have beforehand that these other network licensees would even be available to help you when you need them or that their price would be affordable? What advice could they offer you that the company that sold you the opportunity could not?
 

ClaimTek’s licensees are completely independent. We don’t fool you by pretending that you are part of a network who are there to help you.  Our licensees are focused on making a living for themselves, and we respect that.  Would you want one of our new clients to take your time to learn about the business when you are trying to make a living?

When you need help, you can count on ClaimTek’s internal professional support staff to be on the phone or emailing with you to answer your questions about appointments, fees, coding problems, setup issues, clearinghouse decisions, and so on. We are available to support you 24/7 either by phone or by email.  Our support staff are highly experienced programmers and professional medical billers, and we pay them to provide assistance to you.

Our Competitors

ClaimTek

Client Testimonials

Our competitors offer few or zero testimonials. One competitor – despite advertising that it has thousands of licensees -- provides handful of testimonials on their website, without even revealing their full names -- and one of the people actually works for the company. We suggest you read between the lines here, and wonder how many successes this company has truly created if so few of their licensees are actually willing to reveal their business dealings with the company or explain in detail how they succeeded in medical billing. We find this suspicious and perhaps you do, too.

ClaimTek provides you with many detailed success profiles and testimonials to how they started their business. We tell you the full names and put their photos on our web site. You know they are real people. We describe their business experiences in great detail so you know you are reading true stories about our licensees. We hire an independent company to interview our licensees and write their stories. We don’t just show you some hastily written letter supposedly citing a success; Instead, each of our licensee profiles reveals valuable tips and insights that could help you succeed in your business. We hope you will read all our of success profiles – and be inspired by their stories to see how ClaimTek truly helps our licenses.
 

Our Competitors

ClaimTek

Training and Support

Most of our Competitors will say their training and support are unparalleled in the industry. But the fact is, they are only imitating ClaimTek, which has consistently been the pioneer in educating entrepreneurs to start medical billing businesses. Whatever we do, our competitors imitate, and then claim they are the best. We appreciate the compliment, but we set the standards and we want you to know that.

Some competitors tout in particular that they have live training, but frankly, for start up businesses, receiving a few days of live training is wasteful and misleading for several reasons: 1) You are stuck in a room learning at someone else’s pace. 2) You are paying for airfare and hotel expense for little good reason. 3) You are led to believe you can learn all about medical software, insurance billing, operations and marketing in a few days, which means that by the time you leave, your head is spinning. You sign a piece of paper agreeing that you were happily trained, hence dropping major liabilities for the company that trained you. 4) You are given large doses of hyped up motivational talk, which when you are back in grind of starting a business serves little practical purpose. If you are not self-motivated, the effects of a couple of days of motivational talk will be short-lived. Additionally, there is abundance of motivational CDs and tapes on the market. When you put all this together, it makes little sense to think that 4 days of live training is going to make you successful.

Live training can work fine for specific topics, that are complex. But for a startup business, it is meant to make you feel good about buying a sub-par program.

 

ClaimTek was the FIRST company to understand that our licensees need convenience along with high quality training and support.  With "no travel necessary", ClaimTek conducts training with a professional trainer online in one-on-one sessions and in several stages via phone and over the web. Training is personal and available 7 days a week. We conduct training in 1-2 hours per session and assign exercises for you to do between sessions, so you can practice and work at your own pace. Our training is provided with enormous attention to detail. This method has been proven highly effective. There are three stages to the ClaimTek training. You can read about them in details in our training section. ClaimTek provides two year support with its Preferred and Preferred Plus programs.

Furthermore, in the latest program introduced by ClaimTek -- the Preferred Plus! Program -- we do require a 5-day live training on Electronic Medical Records (EMR) software because we are teaching you to sell the most sophisticated medical software that all doctors will be required to switch to over the coming years. This training is highly technical, but it is designed for professional billers who would like to take their business and knowledge of advanced healthcare applications to new heights.

Our Competitors

ClaimTek

Sales Support

Some competitors mislead you by offering a program whereby they say they will find a sales person to represent you to doctors and get business for you. You then pay this person a commission and monthly residual.

But, frankly, think about the logic of this promise. First, it's not a secret marketing technique to try to employ some drug reps to promote your services for a price. If you are starting on a budget though it may not be profitable for you to pay someone else thousands of dollars in commissions and perhaps a base salary to find your clients. Generating income from a new client may take 2-3 months from the time you start billing for them. Also, what guarantees do you have that this person would really find suitable clients or represent your company image the way you want? What if they find a client that cancels with you a couple of months later? And finally, you may have just created a competitor with better experience in sales. Why wouldn’t this person just keep the business for themselves after being trained?  This makes little sense, because this promise of sales support is just intended to make you think you can easily get into the business. You can always discover or use such techniques with any program from any company. If any company makes promises that such service won't cost you much, or they're confident that they will find sales people for you for a few hundred dollars, ask them to put the exact cost in writing as addendum to their contract.

Another competitor we hear about promises you a guaranteed doctor client for about $4K. We learned through some people that fell for this that this company refers you to another company after you pay. The new company signs a doctor for you, but the contract remains between them and the doctor with you acting only as a claims processor operating under a severe list of terms and conditions. You start processing some claims for their doctor but when you make a mistake or two (and this will happen) you end up losing the account due to credibility issues. These companies then "recycle" this doctor client to a new victim.  

 

At ClaimTek, we believe that it is far better for you to learn how to sell to doctors and become conversant with their needs if you want to succeed. Sales and marketing are acquired skills that you want to learn. 

Doctors do business based on several factors, one of which is you. Your presence, professional approach, credibility and assurances play a role in starting a relationship. Your clients will want to know that you truly understand their medical practice, not simply hire a temporary salesperson to sell them. You cannot pretend to be a professional in medical billing if you cannot speak to your clients.

Our Competitors

ClaimTek

Marketing Support

One competitor touts it has an “automated” marketing system to attract business to you.  We believe this is misleading and inflated advertising hype. What exactly is an automated marketing system? Have you ever heard of that? Do you think busy doctors will reply to some emails or a bunch of letters to market to them?  Honestly, there is no such thing as an automated marketing system. It takes work to land clients and so, once again, competitors who promise you the moon on a dime are playing on your anxieties, rather than truly helping you to get into business. 
 

ClaimTek takes marketing seriously and we know how to market to doctors. We were the FIRST company to offer an extensive marketing program, with high quality pre-printed brochures, flyers, presentation folders, and a complete web site.

Our materials are proven to be effective to help our licensees get business. We don’t walk around hyping our materials as an automated system. We tell you the truth about them and we train you to use them to your advantage. We constantly study the medical market and share marketing insights with our licensees.

Our Competitors

ClaimTek

Appointment Setting Services

Our competitors mention that if you were challenged with marketing and setting appointment with doctors due to your job or lack of time that they're able to help you in appointment setting. All they really do here is refer you to appointment setting companies in your area.  This is no rocket science. They do not actually do the marketing and set the appointments for you. They simply point you in a different direction and you pay for it.

ClaimTek has created for your use effective telephone script for setting appointments with doctors. The scripts include three vital elements: Step-by-step telephone appointment setting script, rebuttals script, and appointments suggestions script that will teach you the "Do's and Don't's". Creating such scripts on your own can take a lot of time and cost you in excess of $1500.

If you do not have the time to do it yourself, you can hire a marketing company or, if you are on a budget, hire a telemarketer from a temporary employment agency and give them the script to use. You can pay them minimum plus an incentive per appointment. 

As a business owner, it is important for you to learn how to effectively set up appointments with healthcare providers. Master techniques of conversation with the receptionist, the office manager and the doctor. Learn how to control the conversation from your first "Hello" to the end of call. Respond effectively to responses like: We/I am not interested, I don’t have time to meet with you, Can’t afford your services / to file electronically. or, we are happy with our current situation...etc. Also, learn all about the 10 most important things to do during the appointment!

ClaimTek shares with you the details while our competition gives you the impression that they have solutions to take care of appointment-setting for you on your behalf. They don't. They simply tell you where to go.

Our Competitors

ClaimTek

Clearinghouse Choice for electronic claims

Many of our competitors require you to use a specific clearinghouse to file electronic claims. You have no choice in the matter. Our competitors profit from every claim you file at inflated rates compared to other clearinghouses that offer better deals. Don’t be fooled into thinking all clearinghouses are the same; they are not, and you deserve a choice in the matter. You open your own business to be independent not to be stuck with limited choices or none.

ClaimTek’s software, MedOffice, allows YOU to choose whichever clearinghouse is best for you. Each clearinghouse charges different types of reasonable fees, and the best choice depends on your specific business: how many doctors you have, what types of specialties you service, how many claims you file per month, and other factors. We help you choose the right one for you based on minimizing your costs and getting the best service possible. 

Our Competitors

ClaimTek

Data Backup

For those competitors who use an Internet-based system, be aware you literally cannot back up your own data. Can you believe that? They insist your data is backed up on their system, but in the event of a serious error, the truth is, you do not have a copy of your own data.  What if one of your clients wants a copy of all their data?  Using our Competitors, you are in hot water.  Also, if someday you wish to move your business to your own computer, your data cannot be easily converted to a local application. You'll have to buy a different software.

 

ClaimTek’s MedOffice allows you to easily back up your entire client data at any time, quickly and effectively.  You will always have a backup copy of your data locally in your possession and you can also back it up to one of our secure remote backup locations. This is not only critical to doing medical billing, it is also required under HIPAA regulations. Don’t minimize how important it is to your business to backup your own data.

Our Competitors

ClaimTek

Reports for Doctors

Most of our Competitors say little about the reports that their software can prepare, because they are enormously weak in this area, with limited reporting capability. Ask them how many reports they can generate. Ask them to run some sample reports when you test the software yourself.

The fact is, doctors love and demand many types of analytic reports as they are critical to running a successful medical practice. You might be able to get away with just a few reports in the beginning, but you will not grow your business with limited reporting capability.
 

ClaimTek’s MedOffice offers perhaps one of the largest reporting features of any software on the market. With MedOffice, you can offer hundreds of reports your doctors may want and need.  You can prepare reports in print format and/or graphic format. We offer you pie charts, bar charts, and many other charting tools.  Reports can be exported to PDF, MS Word, Excel and other formats.

The value of being able to slice and dice your client’s data is critical to winning doctors and running a professional company. Our reports will also help you expand your ability to do full practice management and earn greater income, because you can provide far more services to your doctors. 
 

Our Competitors

ClaimTek

Software Sales Directly to Doctors

A misleading fact you should be aware of is that any of our competitors who sell you a third-party software won’t tell you that their software is in fact being marketed to doctors or other billing vendors, but you just do not know about it.

Furthermore, the reality is, some doctors you approach simply do not want to outsource their billing or practice management, at least not initially. When you face such doctors, you actually want to be able sell software to them, not walk away. Our competitors’ limited software application on the Internet is of little value to a medical office. We advise that you examine the software yourself to see if it is impressive enough to promote to doctors.

Also, unless you are the developer, Internet applications won't generate handsome resale income for you as our competitors claim. This is because it is based on a monthly subscription fee that is traditionally low in price. And, usually, the subscription includes free training and support, so you make no money on selling this service.


  

ClaimTek has evolved over the years from a billing company to an IT company heavily invested in healthcare information technologies and business solutions. When you invest with any company, a natural question that comes to mind, is "Is this company going to be here tomorrow?" One basic way determine a company's viability is by looking back at their record of progress throughout the years. You should worry if a company has not shown notable progress in investing in its own infrastructure. One of the serious ways a company can show its commitment is by creating its own advanced software systems and business solutions. You should worry if the company is not diversifying and growing in industry so large like healthcare.   

The people at ClaimTek have a vision of growth and progress. We monitor and study the turns and shifts in the healthcare industry and innovate solutions to help our clients meet the demand. We have diversified our services to give you a great push when you market yourself to healthcare provides.

One of the appealing services is to make it easy for you to sell MedOffice® directly to doctors – while making a hefty profit and building relationships. Any time you encounter a doctor who is hesitant about outsourcing the billing or practice management, at least for the time being, ClaimTek gives you an opportunity to turn a lost sale around and instead sell them MedOffice, training, support and even hardware. Our program can earn you sizeable added income as a Value Added Reseller "VAR". Licensees that purchase the Preferred or Preferred Plus! programs qualify for 40% commission. Licensees of the Principal programs make 25% commission. With every sale, you have a solid opportunity to sell critical services like training and support, which traditionally earns you more than software commissions.

The healthcare market is so enormous and dynamic. You would benefit from your alliance with an IT company with reputable software and presence. We recommend offering software sales because it falls within your role of becoming a one-stop-shop. The value of it is in building relationships with your doctor clients and satisfying their needs while making good business. More important, their needs may change one day if they lose reliable staff. You'll have an opportunity to provide ongoing training if they hire new staff or take over their billing operations. This is a natural trend in this business. 
 

Our Competitors

ClaimTek

Additional Income Streams

Some of our Competitors tout how they offer you additional business options to make extra income.  But if you study each extra business carefully, you'll realize that the technology behind each service is basic, unlike the services offered by ClaimTek. Also, if you count their extra services and evaluate how many they offer, you will find that many of these extra services repetitious.

ClaimTek pioneered the way for medical billers to become A TRUE ONE-STOP SHOP FOR DOCTORS.  We were the FIRST to offer our licensees the option to sell doctors on well-care services, Patient Electronic Fund Transfer, Insurance and Patient collection services, remote data backup, digital scanning and archiving of paper medical records.

And we are currently the ONLY company to offer you opportunities to sell practice management software and Electronic Medical Records (EMR) systems directly to doctors.  EMR is the hottest wave of the future in healthcare, as doctors are required to transition to electronic records by 2012. If you are seeking to truly grow a profitable business, our extra income streams are by far the best ones you can find to add onto your medical billing business.