Medical Billing Software

The two MedOffice software systems then work together to allow you to offer sophisticated billing solutions unmatched by your competitors. The MedOffice PMR software appeals to doctors for the very same useful features and reliable functionality you have in your MedOffice software. However, some functions can only be done by you as the billing service, thus giving you control and preserving your value to the client.

As part of an enticing marketing kick-off campaign, we recommend that you offer the MedOffice PMR at low cost or even FREE to your first doctor clients. MedOffice is typically sold to physicians at an average price of $3,000. This free offer helps clients feel they are receiving an amazing value (and they ARE!) and it helps your new billing service get started quickly. Our Preferred program includes 5 copies of the MedOffice-Remote (PMR) to help you get your business off the ground.

When you install the MedOffice PMR at your doctor client's site for the first time, you can setup the user-specific functionality to suite your needs and purpose. In other words, you can turn on or off features that you wish for the doctor's office to use or not use. Doctors can use it to organize their daily operations (patient record keeping and scheduling, notes, ...etc), while allowing you to do your part (claims billing, patient invoicing, posting payments...etc.)

When your doctor clients use the MedOffice software, your billing services become more simplified through electronic transfers. MedOffice allows you to perform the billing functions remotely in a fraction of the time usually required. MedOffice PM & MedOffice-Remote (PMR) provide you with the ultimate in efficiency and convenience.

• To provide you with an advanced method to process your client's claims in addition to the traditional method. The traditional method is where you pick up the claims information (the superbills) from the medical office manually, through a courier service or by fax. Instead, through MedOffice-Remote, the superbill information can be electronically transferred from the medical office to your billing service computer.
• To assist you in providing benefits to your doctor clients while helping them in other important back office operations of their practice. MedOffice-Remote version helps medical offices streamline, simplify, and manage all the daily tasks associated with the different operations within their practice, without investing thousands of dollars in additional systems. By assisting providers in this manner, your services and your company become invaluable to them.
• To turn your Billing Service into a comprehensive and professional Medical Management Consulting Firm that provides many valuable services to doctor clients.
• To provide you with the ultimate tool in managing and growing your billing service. MedOffice & MedOffice-Remote assist you in providing medical offices with outstanding billing service in less time while keeping training, investments and overhead costs to a minimum.

When utilizing the MedOffice® software, all services and billing functions become simplified through the electronic transfer of information. MedOffice allows the medical practice and the Billing Service to be connected remotely so that daily billing services can be performed with maximum efficiency, completeness, and convenience for both the medical practice and the billing service.

The Medical Practice utilizes its MedOffice system on a daily basis for all tasks associated with patient management. Every day (or on a pre-arranged schedule) the Billing Service collects the data via modem, files all claims electronically, applies all payments received, and then automatically updates patient data files. Every morning the medical practice receives a DAY SHEET(S) and other financial and reconciliation reports from the Billing Service that allow for quick and accurate validation of patient activities from the prior day. With this thorough and effective support, the medical practice remains in complete control of day-to-day operations.

There are 3 stages involved:

• Events at the Doctor's office
• Events at the Billing Service
• Events at the Insurance Company

Here's a step-by-step description of each stage:

Stage 1: Events at the Doctor's Office

Patients arrive for scheduled appointments. As patients arrive, Superbills (fee tickets) are generated from MedOffice containing vital information automatically printed on it (patient's name, address, insurance information, co-payment amount...etc). Co-payments are collected from the patients at this time and recorded into a daily log in MedOffice.

Doctor visits with the patient: The doctor determines the diagnosis and procedure codes for this visit and indicates them on the Superbill. The doctor or assistant returns the Superbill form to the front desk for entry in the MedOffice program.

Claims information is entered into MedOffice: The claims information is then entered into MedOffice by following 3 easy steps. The medical practice staff will enjoy the efficiency and ease of our MedOffice software for data entry. The average time it takes to enter a claim is less than one (1) minute! As with all MedOffice modules, the claim entry screen is designed to help the user avoid errors. Claims information is now ready to be downloaded by our Billing Service at the end of the day.

Stage 2: Events at the Billing Service

In the evening, the Billing Service downloads via modem all newly entered information from MedOffice at the practice. Once the claims information has been transferred to the Billing Service system, the Billing Service then files all claims electronically, and applies all payments and EOBs received, prints patient statements and updates all management reports and information infrastructure. The Billing Service then performs the "Upload Routine" which automatically updates or "Refreshes" all patient data files in the MedOffice software at the medical practice!

Doctor's Office - uses MedOffice PMR	Billing information flows electronically two ways between your billing service and your client, the medical practice. Doctor's computers are updated with daily activities and reports.	Your Billing Service - uses MedOffice
The insurance carrier receives & reviews the edited claims, then issues and mails payments to the doctors.	Electronic Billing Cycle using MedOffice™/MedOffice-Remote (PMR)	You, the Billing Service, perform billing functions and send claims electronically to a national clearinghouse.
Insurance Company	The clearinghouse performs further edits and forwards the claims to the appropriate insurance company. The clearinghouse also sends claims reports back to you electronically.	Clearinghouse

Stage 3: Events at the Insurance Company

Insurance companies receive and process the error-free electronic claims in timely manner. They then mail the payments along with the Explanation of Benefits (EOBs) either to the medical practice, to the billing service, or to a pre-arranged lock box at a local bank.

If the payments and EOBs are mailed directly to the medical practice, the provider's staff will do the following:

• Examine the EOBs for accuracy,
• Make bank deposits from the checks,
• Fax copies of the EOBs and payment checks to the Billing Service for posting (pick up can be arranged),
• The Billing Service posts the EOBs to the Manage Receivables module and applies all payments into its computer system (into the MedOffice Practice Management). It then sends via modem (upload) the posted transactions into the MedOffice-Remote version at the medical practice.

If EOB's and payments are mailed directly to the Billing Service, then the Billing Service will:

• Examine the EOBs for accuracy,
• Make bank deposits in the medical practice's bank account and fax records to the medical practice,
• Post all EOBs and payments into the Billing Service computer system (MedOffice) and run the "Upload Routine." The Upload Routine will updated MedOffice-Remote at the medical practice with the newly posted information.

If EOB's and payments are mailed to a lock box at a local bank, the bank personnel will:

• Fax copies of payments received and EOBs to both the medical practice and the Billing Service,
• Make deposits in doctor's bank account,
• The Billing Service posts the received EOBs into its computer system (MedOffice), and updates computers at the medical practice (MedOffice-Remote) with the new information.

You'll find great convenience in the automation of the billing process.

By using MedOffice PM & MedOffice PMR, you do not need to waste time driving to pick up the superbills from the practice's office any more. All information is transferred automatically from the doctor's computers to yours. This eliminates the duplication of manual data entry of claims information while providing confidentiality of records.

Saves Time - So You Can Provide Your Services More Efficiently

You can process claims electronically, perform billing functions, and provide your clients with many types of management and financial reports in a fraction of the time needed for the traditional method. After some experience, these functions should not take you more than one hour per day per doctor to perform in your office.

You have far more flexibility with the MedOffice PM & MedOffice-Remote PMR duo. Running your download/upload routines can be performed daily, twice a week or may be just once a week on a Saturday! You'll be able to determine the frequency depending on how many claims your client's practice generates.

You can invest more time in expanding your business and adding other profitable services. You can turn your Billing Service into a Medical Management Consulting Firm, offering a wide range of services that would be of great benefit to you and your clients. Additional services you can offer to your medical practice clients are: collections, Electronic Fund Transfer (EFT), remote backup, digital scanning of medical records, computer consulting, accounting services such as payroll, bill paying and maybe tax services. Or you may simply spend your extra time with your family or enjoying hobbies.

Use MedOffice and Rev Up Your Marketing and Add Clients To Your Billing Service

Doctors appreciate the sophistication of the MedOffice Software

• Enhance your customer loyalty by providing MedOffice-Remote (PMR) to health care providers. When doctors use your system and services, your business relationship with them becomes more involved. You have the opportunity to build a strong business relationship that can last for a long time. The stronger the bond between you and your clients, the more secure the relationship can become. When doctors use your software in their offices and are pleased with your services, the likelihood of losing them to a competitor who tries to offers a better deal becomes slimmer. MedOffice helps you build win-win partnerships with your doctor clients.
• MedOffice PMR also helps physicians in areas other than billing such as medical documentation, scheduling, reporting, analysis, voice dictation, insurance management, word processing capabilities, and a host of other robust features. Healthcare professionals pay great deal of money for software purchases, upgrades, support and training. It is not unusual for doctors to pay $5K to $100K in the course of a few years. By using MedOffice PMR and your billing services, they have the opportunity to reduce or eliminate most of these costs.
• When you offer the MedOffice-Remote PMR system to doctors FREE or at a small cost, you will immediately get their attention. If you are a start-up billing service, this "PUSH" goes a long way to boost your marketing campaign. If you are an established billing service, this system will help you expand your clients base. Offering this tremendous software system for free motivates your prospective clients and increases your chances of landing your first few accounts quickly.
• Your most important concern when you start your new billing service business is to secure monthly income to make sure you stay in business. You may sell the system later if you wish. To give you an idea, MedOffice has been sold to a clinic for $6,500. You may sell software, computers, and other services to providers once you're established. You will generate handsome commissions through such sales.

The MedOffice system is a powerful tool for both healthcare providers and billing services. You and your Physician clients will benefit greatly from the synergy of the two programs in this software system. Physicians appreciate the system because it combines numerous advanced software modules that they can use in their daily operation. MedOffice saves them time and the high expense of purchasing several separate systems.

At least 50% of medical offices use outdated computer or software systems or are not computerized at all. Even if a medical office falls within the 50% computerized group using up-to-date computers and several software systems, you can rest assured that the software systems they use are stand-alone systems where data must be entered separately in each one of them. This double (or triple) entry can be tedious and time consuming. Additionally, they will have to maintain several annual support and training contracts with three or four different companies -- a major expense that will be eliminated when using the advanced MedOffice system.

As a Billing Service, you can market your billing services successfully to physicians because you'll be providing more answers to their daily needs in the area of billing and other aspects of their daily operations.